Our clients are small to medium sized wholesales jobbers and retail outlets in the petroleum industry, often with convenience stores or franchise food & beverage operations attached.

With recognized international brands like Citgo and Chevron, and many years of experience working with regional jobbers like the Petroleum Marketing Group servicing over 200 stations in the Mid-Atlantic States, we have a client list that reinforces our expertise in back office solutions for the Petroleum Industry.

We specialize in providing Administrative, Accounting, IT and Training support that allows you to focus on what you do best, letting us worry about the rest. We are the only outsourced back-office services company that provides all these solutions in one place.

Outsourcing is a fact of life. Virtually every business in the world that wants to grow from a small or medium sized organization to a large organization will need to embrace the efficiency and increased professionalism that comes from outsourcing.

WHY SHOULD YOU USE SUPPORT FUNCTIONS?

All your support solutions in one place

No other support provider can offer what we can ~ solutions to your accounting, administrative, IT, training and marketing needs all in a single place.

We understand the special needs of the industry, including the challenges jobbers face in tracking deliveries, managing bills of lading and invoicing accurately and quickly. We are experienced in helping retail stations manage cash flow to receive cash quickly from credit card companies, and maintain the short Accounts Payable time frames, and large cash movements associated with fuel deliveries.

We have developed specialized training solutions, based on our years of industry knowledge, which equip your managers and employees to help you grow your business, and we have the ability to help you supply your C-store with high margin stock that will improve your profitability.

We have IT solutions that are custom-designed for the industry that include GPS tracking of fuel deliveries, real time delivery invoicing, timekeeping solutions for drivers and retail shops, and automated end-to-end credit card processing from the point-of-sale to the profit & loss statement.

Business Analysis and Management Reporting

We don’t just ‘crunch numbers’ ~ at Support Functions we offer you analysis of your business and control over your operations. We help you learn more about your business so that you can become more efficient and more profitable.

We have been servicing the petroleum industry for many years, and we have an expertise in both wholesale and retail operations. Whether you are a jobber, you own a chain of service stations, or both, we can help you to analyze and better understand your business.

In your retail shop, we can help you understand the sales mix between Fuel Sales, C-store and Service, along with any peripheral businesses you may have. We can track costs of inventory and labor for each profit center, helping you accurately measure margins. We can perform sensitivity analysis to help you calculate the effect of increasing sales or decreasing costs in any of your business segments.

As a jobber, we can help you understand the opportunities to improve the efficiency of your business through automation and improved systems.

We will meet with you monthly or quarterly to review the customized management reports we can develop for your business.

Quality of Work
We provide the very highest quality in the technical areas that you need. We have CPAs in charge of our accounting, world leaders in technology developing IT hardware and software solutions for your business, and recognized experts providing training and development programs.

Driven by Automation
We improve accuracy, decrease cost and increase speed of processing by implementing fully automated processes for your operation. Our end-to-end fully integrated solutions offer seamless processing that eliminates human error and provides fast, accurate, low cost management of your business information needs.

One of our clients is a jobber in the petroleum industry, delivering gasoline to service stations across a three-state area. The client was experiencing difficulties in tracking deliveries, and invoicing correctly, leading to a high error rate, inefficiency and lost cash flow.

We developed a high-tech solution for the client that involved GPS tracking of each delivery vehicle and a web-based real-time system for tracking when and where deliveries were made. This allowed us to invoice electronically in real-time, virtually eliminating errors and improving the cash flow of the business.

Real life experience
We carefully select our key people; they all have real world experience working as managers of successful businesses. We avoid the ‘ivory tower syndrome’ where the back office support personnel are divorced from the realities of running a business with real customers and real operational needs. Click here to see profiles of our key personnel.

You hire an entire team

For the cost of a single administrative employee you hire an entire team of professionals across a variety of disciplines. Your business benefits from having CPAs controlling your accounting and management reporting, expert business analysts providing you with operational advice, world class IT experts trained in America’s biggest companies designing your information systems, and leading experts providing focused training to your people. Suddenly your small company can act like a big company.

Synergy

Because our team works together every day, the variety of services are integrated through a team of professionals giving you a result that is greater than the sum of its parts.

You get rid of headaches

We are experts in Accounting, Payroll, Administration, IT, Training and Marketing. We specialize in support that allows you to focus on what you do best, letting us worry about the rest.